FAQs

The decision to obtain multiple estimates is entirely up to you. If you've chosen a repair shop, you can have your insurance company communicate with them directly. Once your insurance adjuster has assessed your vehicle, you're free to schedule repairs. You can provide us with the estimate via fax, email, or in person, or simply give us your insurance information, and we'll obtain a copy ourselves. It's important to note that we must initiate the repair process based on the original estimate.

We offer a limited lifetime warranty on all our repairs for as long as you own the vehicle. It's crucial to understand that the collision center, not your insurance company, is solely responsible for the warranty on your repair.

We prioritize the use of factory parts. When working with your insurance company, we'll strive to ensure they cover OEM (original equipment manufacturer) parts. If your policy doesn't cover OEM parts, we leverage our OEM certifications to secure promotional pricing, allowing us to provide OEM parts at the same cost as used or aftermarket alternatives.

The choice of auto repair shop in Mundelein, IL is yours to make. We recommend seeking referrals from family, friends, and colleagues as your primary source. At Gustafson Body Shop, we pride ourselves on our honesty, up-to-date training and certifications, quality repairs, and lifetime written warranty. Our staff boasts an average of 17 years of industry experience.

ADAS, or Advanced Driver Assistance Systems, are designed to enhance driver safety. We're at the cutting edge of the latest technology and repair procedures for ADAS systems. Our certifications cover numerous manufacturers, including Acura, Chrysler, Dodge, Fiat, GM, Honda, Hyundai, Infiniti, Jeep, Kia, Nissan, and Ram.

Getting multiple estimates is optional. If you've already selected a repair shop, you can instruct your insurance company to communicate with them directly. Once an insurance adjuster has evaluated your vehicle, you're free to schedule repairs. You can share the estimate with us through fax, email, in-person, or by providing your insurance details. We'll begin repairs based on the initial estimate provided.

We provide a limited lifetime warranty on all repairs for the duration of your vehicle ownership. It's crucial to understand that the warranty for your repair is solely the responsibility of our collision center, not your insurance provider.

Our preference is to use factory parts whenever possible. We work diligently with insurance companies to ensure coverage for original equipment manufacturer (OEM) parts. In cases where OEM parts aren't covered by your policy, we utilize our OEM certifications to access promotional pricing, enabling us to source OEM parts at costs similar to used or aftermarket alternatives.

The selection of an auto repair shop in Mundelein, IL is entirely your decision. We suggest asking for recommendations from people you trust. A reliable collision repair facility should demonstrate integrity, maintain up-to-date training and certifications, provide high-quality repairs, and offer a lifetime written warranty. Gustafson Body Shop fulfills all these requirements and our team has an average of 17 years of industry experience.

ADAS stands for Advanced Driver Assistance Systems, which are designed to improve driver safety. Our team is thoroughly trained in the latest technologies and repair procedures for ADAS systems. We hold certifications for many manufacturers, including Acura, Chrysler, Dodge, Fiat, GM, Honda, Hyundai, Infiniti, Jeep, Kia, Nissan, and Ram.