FAQs

The decision to obtain multiple estimates is entirely up to you. If you've chosen a repair shop, you can have your insurance company communicate with them directly. Once your insurance adjuster has assessed your vehicle, you're free to schedule repairs. You can provide us with the estimate via fax, email, or in person, or simply give us your insurance information, and we'll obtain a copy ourselves. It's important to note that we must initiate the repair process based on the original estimate.

Yes, we offer a limited lifetime warranty on all our repairs for as long as you own the vehicle. It's important to note that the collision repair center, not your insurance company, is solely responsible for the warranty on your repair.

We prioritize the use of factory parts. When working with your insurance company, we strive to ensure coverage for OEM (original equipment manufacturer) parts. If your policy doesn't cover OEM parts, we leverage our OEM certifications to secure promotional pricing, allowing us to obtain OEM parts at costs comparable to used or aftermarket alternatives. Reach out today to work with one of the top auto body shops in the area.

The choice of auto repair shop in Mundelein, IL is yours. We recommend seeking referrals from family, friends, and colleagues. A reputable collision repair shop should be honest, maintain current training and certifications, deliver quality repairs, and provide a lifetime written warranty. Gustafson Body Shop meets all these criteria and boasts a staff with an average of 17 years of industry experience.

ADAS, or Advanced Driver Assistance Systems, are designed to enhance driver safety. We are well-versed in the latest technology and repair procedures for ADAS systems. Our certifications cover numerous manufacturers, including Acura, Chrysler, Dodge, Fiat, GM, Honda, Hyundai, Infiniti, Jeep, Kia, Nissan, and Ram. Call today to work with one of the top auto body shops in the area.